FAQ

Medcera is a cloud-based electronic medical record (EMR) / electronic health record (EHR) system with patient and healthcare professional/institution modules, supporting patients, doctors, labs, imaging centers, pharmacies, health insurers and other healthcare professionals and institutions.
Medcera is very secure with bank-level SSL security protocols. All data stored therein is excellently protected.
There is nothing to install because Medcera is cloud-based. All that is required is an account and the solution is up and running. Our professionals are available to assist. Internet access is required.
Medcera provides 24/7 support to doctors, patients and partners. It does this through videos, guides, phones, chats, etc.
For doctors, it is free to use. For patients, it is free to use. For Medcera Connect partners (labs, imaging centers, pharmacies etc), it is free. But Medcera Insights (drug firms, governments, NGOs, etc) partners require subscriptions to use the population-level anonymized and aggregated analytics.
Web-based EHR is superior to on-site solutions. Web-based system eliminates the need to have separate computer servers, backup systems, installation of software updates, even when reducing IT support burden.
Tell your doctor, pharmacy, lab, imaging center, etc to sign-up free. By making that request, you would get more value from Medcera as having all of them within our network will reduce the healthcare delivery burden for patients.
Tell your patients to sign-up free. By making that request, you would get more value from Medcera as having all of them within our network will reduce the healthcare delivery burden for healthcare professionals and institutions.
Medcera has no software to download or equipment to manage. It is web-based and always up to date, making sure you are current in a fast changing healthcare environment.
Medcera supports charting, e-billing, e-prescription, practice management, patient management, and more.
EHR or electronic health records are digital records of health information. They contain all the information you’d find in a paper chart — and a lot more. EHRs include past medical history, vital signs, progress notes, diagnoses, medications, immunization dates, allergies, lab data and imaging reports. They can also contain other relevant information, such as insurance information, demographic data, and even data imported from personal wellness devices
The EMR or electronic medical record refers to everything you’d find in a paper chart, such as medical history, diagnoses, medications, immunization dates, allergies. While EMRs work well within a practice, they’re limited because they don’t easily travel outside the practice. In fact, the patient’s medical record might even have to be printed out and mailed for another provider to see it.
An EHR and an EMR vary greatly, although many use the terms EHR and EMR interchangeably. An EMR (electronic medical record) is a digital version of a chart with patient information stored in a computer and an EHR (electronic health record) is a digital record of health information.